Do you garentee your work?
Of course. 100% of what we do is guaranteed. If our embellishment becomes faulty within 30 days of embroidery or vinyl, bring it back to us, and we'll get it taken care of! (Does not include standard wear and tear or manufacturing defects.)
Which payment methods do you accept?
We accept Cash, Visa, American Express, Master Card, Discover, Checks and Pay-Pal.
Do you offer gift cards?
Yes, we offer gift certificates up to $50.00. No quantity limit per customer.
How much does just a name cost?
The standard cost for a name on the chest is $5-$8. (Cost depends on stitch count.)
Can I get my logo embroidered?
Of course! Bring in or email us any .DST file and we will be able to embroider your design. If you send a digital picture, we will have it digitized for a small fee.
What is a .DST file?
A .DST is the mechanical file that is required for embroidery. A simple digital file will not work with embroidery machines. There is a small, one time fee for the conversion of digital logos.
What if I don't have a .DST file?
No problem! We have a large book of stock embroidery designs as well as a long list of fonts to create your masterpiece. Custom logos can be digitized for a small, one time fee.
How can I get a .DST created?
No simple conversion will do. However, we can have your logo digitized for a one time fee of $60.00.
How much does embroidery cost.
Our standard cost of embroidery is based on the stitch count of your design. 1,000 stitches = $1.00
Can I bring in my own shirts/hats?
Of course, as long as it fits in our embroidery hoops, we are able to embroider it.
What brands can you order for me?
We are able to order Nike, Ogio, Next Level, Dickie's, Port Authority, Hane's, New Era, Richardson and many many more!
What is your turn-around time?
Our standard turn-around is 7-10 business days, but our goal is to get your order back to you as fast as possible.
Do you offer same day service?
Yes, on small orders we do offer a rush service (max. 5 pieces DROPPED OFF BEFORE NOON). A $20.00 charge will be added to the total to pay our employees overtime.
Can I get my order faster than normal?
+$15.00 for 24 hr turn-around.
+$10.00 for 3 day turn-around.
+$5.00 for 5 day turn-around.